headquartered at Felsenhofstrasse 42 in 8635 Dürnten, Switzerland
("KITRIS"), offers online and offline sports services as well as
physical products. Our online services include video and data analysis. These services
are available through applications ("apps") for various operating systems that can be
downloaded for (mobile) devices such as smartphones, laptops (PC, Mac) or
tablets. Online services are also available with a web browser via our
webclient at https://webclient.kitris.ch
When you interact with our website (https://www.kitris.ch), webclient (https://webclient.kitris.ch) or apps, we collect information that may be used alone or with other information to identify you ("Person-related Information").
a) Person-related data that you make available to us
When you register for
or use our services, you voluntarily provide us with certain person-related
information, such as your name, email address, profile picture, date of birth, address
or zip code, payment method and telephone number. In some countries, we collect
the governmental identification number for billing and tax compliance purposes.
If you are using a paid service, you may be asked to provide payment information (e.g., card number, card security code, expiration date) to one or more of our payment service providers (see "Sharing and Disclosure" below).
When you use the services, we collect person-related information about your use of the services, such as the time and location of matches or training sessions played, information on strikes, points, etc.
We also collect information that you voluntarily provide to us (such as support requests). In addition, we may collect person-related information that you provide to us in other ways (e.g., blogs).
(b) Automatically collected data
When you use the services, the following information is generated and automatically logged in our systems:
Log data: Information ("Log data") that your browser automatically sends whenever you visit the webclient, or which the apps automatically send when you use them. Log data also includes your Internet Protocol ("IP") address, browser type and settings, the date and time of your request, and how you interacted with the services.
Device information: This includes the device type used, the operating system, the settings, unique device identifiers, network information and other device-specific information. The information collected may depend on the type of device used and its settings.
Usage information: We collect information about how you use our services, such as the types of content you access or engage with, the features you use, the actions you take, other users you interact with, and the time, frequency, and duration of your activities.
We use information to analyze, administer, improve and personalize our services and marketing activities, to process your registration, orders and payments, and to communicate with you about these and other topics. For example, the information is used for the following purposes:
a) To better understand how visitors interact with our webclient, to ensure that our online services are displayed to you as effectively as possible, and as part of our efforts to maintain the security of our services, network, and information systems.
b) We may anonymize, obscure and/or aggregate the information collected and use such anonymized, obscured and/or aggregated information for commercial, statistical and research purposes, including disclosing it to affiliates and business partners.
(c) Marketing. We will notify you by email or push notification of updates and information about our new products and services, upcoming events or other promotions or news. Where required by law, we will only provide you with marketing information if you consent to this at the time you provide your personal information. You may opt out of receiving such emails from us by following the instructions in those emails or by changing your user preferences. You can also contact us at any time at firstname.lastname@example.org if you do not wish to receive any further marketing communications at any time. We will continue to contact you to provide our services and to respond to your inquiries.
Other users of our services with whom you are connected may see personal information about you, including, but not limited to, analysis data, profile pictures and videos that you or a third party authorized by you upload.
We may share your person-related information and other information with certain third parties in the following circumstances:
(a) Suppliers and service providers
In order to assist us in meeting the requirements of our business processes and to provide certain services and features, your personal information may be shared with third parties who provide hosting, email traffic and customer support, analysis, marketing, advertising services. For more information about the third parties that may place cookies through the site, see the "Cookies" section below. In accordance with our instructions, these parties may access, process or store personal information in the course of performing their functions.
(b) Transfer of an undertaking
If we are involved in a
merger, acquisition, bankruptcy, sale of all or part of the company's assets or
the transfer of a service to another provider, your personal information and
other information may be transferred to a successor or affiliate as part of
such a transaction.
c) Legal requirements
To the extent required by law or regulations, or if we believe in good faith that such action is necessary to comply with a legal obligation to protect or defend our rights or property and to act in urgent cases to protect the personal safety of users of our website or apps or the public or to protect us from legal liability.
If you need to change or correct your person-related data or want to have it deleted from our systems, you can contact us. We will take care of your request in accordance with applicable law. You can also update your personal data yourself in your user settings.
You may be aware that a new EU law, the Data Protection Basic Regulation, or "DSGVO", grants individuals certain rights with respect to their person-related data. Unless limited by applicable law, the following rights apply to individuals:
We take reasonable technical and organizational security measures to protect person-related information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission method is completely secure. Therefore, despite all our efforts to protect your data, we cannot fully guarantee its security. Our security measures are continuously improved in line with technological developments.
Cookies do not cause any damage to your terminal device, do not contain viruses, Trojans or other malware.
Some cookies expire after a certain period of time or during logout (session cookie), others remain on your terminal for a longer period of time (persistent cookies). The webclient or website uses first-party cookies (placed by KITRIS) and third-party cookies, as explained below.
performance to better understand the behaviour of users on our website and to
improve our services accordingly. To
find out how Google uses data collected through our website, please visit https://policies.google.com/privacy/partners. Learn more about the expiration of these cookies: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.
To prevent Google Analytics from collecting data from our website, you can use the Google Analytics deactivation add-on for your current web browser at the following link: https://tools.google.com/dlpage/gaoptout.
On the other hand, cookies are placed by Kitris to enable the function "Stay logged in" on the webclient. They are not necessary for the use of the services, but without them certain functions may not be available. You can block or delete these cookies by changing your browser settings as described in the "Your options" section.
It is an industry standard technology that enables a website or mobile app to store and retrieve data on a person's computer, mobile phone, or other device. This will be used to store user settings and to track the login and registration methods chosen by the user (will be deleted immediately after registration).
Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. However, the restriction/deactivation of cookies may result in you not being able to use all the functions of our website/webclient.
To find out more about cookies and other technologies, visit www.allaboutcookies.org. When you call up the website on your mobile device, you may not be able to control tracking technologies through settings.
This data protection
declaration is currently valid.