Frequently asked questions and the appropriate answers.
Here you will hopefully find all the answers to your questions. Do you have a further question which is not yet answered here? Then please write to us using the form below.
The KVA is a software for video recording and playback.
Key moments can be easily captured and played back as replays.
All video recordings can be uploaded to a personal account on the KITRIS Cloud.
The KITRIS Video Assistant is primarily aimed at athletes, coaches, academies, clubs, sports facilities and organizers.
Software: In-house development and the heart of the product
Camera: IP* or USB camera
Computer: Windows operating system
*When using an IP camera, a network switch is also required.
Easy to use (usability)
Capturing all important situations by simply marking the key moments
Immediate video analysis directly on the spot
Upload the recording or only the highlights to a personal account on the KITRIS Cloud
Display of advertisement videos of the sports facility
Multiple use of the infrastructure (screen) by presenting tailor-made content (advertising and information)
Simple configuration to the needs of a customer
Die Software läuft ausschliesslich auf einem Windows Betriebssystem (Windows 10). Bei älteren Windows Versionen kann nicht gewährleistet werden, dass die Software einwandfrei funktioniert.
The software is NOT compatible with macOS.
Recommended: However, the software Boot Camp offers the possibility to install Windows on a Mac computer equipped with Intel processors besides macOS. This does not affect the performance of the computer.
Not recommended: Parallels Desktop software provides another way to install Windows on a Mac computer. However, this may cause the computer to slow down.
For more information about Boot Camp or Parallels Desktop, we recommend going directly to Apple's website.
Technical Support for Mac Users: Please feel free to contact us if you have any technical questions regarding the software and Mac. We will try to help you.
No, the software is not compatible with iOS or Android.
Working with videos basically requires a rather powerful computer. If you use an IP camera, the requirements are less than if you use a USB camera.
To find out if your computer is powerful enough, it's best to order the software for a 14-day free trial.
For more information on recommended computer specifications, please refer to the document 'System Requirements'.
The software supports various cameras and formats. Depending on your needs and use case, USB cameras can be used in the same way as IP cameras, for example.
IP cameras have advantages especially for fixed installations. For information on using an IP camera, please refer to the document 'IP Camera Configuration'.
USB cameras are less expensive and have advantages for mobile needs. Thanks to the Plug&Play principle, a USB camera can be used immediately.
The target group includes athletes, coaches, academies, clubs, sports facilities and organizers.
The software can be used for all sports. Its application is particularly suitable where the focus is on capturing key moments and their immediate or subsequent analysis.
Thanks to the personal account on the KITRIS Cloud, all videos can be stored securely and watched again at any time. In addition, you can use the VA Cloud to share your videos, download them locally or create snapshots.
Sure. Just click here and fill out the web form.
We are here for you with pleasure. The best way is to write to us at srvcktrsch.
The KITRIS Cloud (also known as VA Cloud) is your personal and secure storage location for all your videos.
Through the VA Cloud, you can access all your videos anytime and from anywhere. You can also use the VA Cloud to share your videos, download them locally or create snapshots.
You can login to the KITRIS Cloud via www.mykitris.com.
Here you get a first impression of the Cloud solution: mykitris Demo
All your videos will be stored on your personal account on the KITRIS Could. For further information about the KITRIS Cloud, please see 'What is the KITRIS Cloud?'.
Absolutely. Simply download your video from the KITRIS Cloud locally, edit it as needed and post it e.g. on Instagram.
Access to your account is protected by username and password. If you share a video, no one will have access to your account. If you transfer a video to a friend's account, the target person gets full access to the video, but not to your account.
This depends mainly on which product our solution is compared with.
We address a broader target group (from the sports facility to the athlete) and offer less expensive and faster video feedback options.
We allow more flexibility in the technical implementation of the individual solution.
The application is more intuitive than others and, above all, it can be operated completely via touch.
Please write to us. We are looking forward to your inquiry.
After sending, you will receive your request immediately confirmed by e-mail.